Refund Eligibility

At Vycoris, we want to ensure your satisfaction with our services. Refunds may be eligible under specific circumstances. These include technical issues that prevent you from accessing or using the service, accidental purchases, or duplicate transactions. Additionally, if you cancel your subscription within the specified refund period, you may qualify for a refund. To initiate a refund request, please contact our customer support team at [email protected] within 4 days of your purchase or subscription renewal.

We strive to handle refund requests promptly and fairly, adhering to our Refund Policy guidelines. Our goal is to address your concerns and ensure a positive experience with Vycoris.

Please note that refunds are subject to review and approval based on our refund eligibility criteria and Terms of Service. Refunds may not be granted if the request falls outside the specified refund period, if the service has been extensively used, or if the request is deemed fraudulent or abusive.

Refund Process

Upon receiving your refund request and verifying eligibility, we will process the refund within 4 business days. The refund amount will be credited back to the original payment method used for the purchase or subscription. It's important to note that refunds may take additional time to reflect in your account, depending on your financial institution's processing times.

We are committed to transparency throughout the refund process. You will receive confirmation once the refund has been processed, along with any relevant details or updates regarding your refund request. If you have any questions or need further assistance regarding your refund, please don't hesitate to reach out to our customer support team.

Vycoris reserves the right to modify or update the Refund Policy at any time. Any changes to the policy will be communicated to users through our website or direct notifications. By continuing to use our services, you agree to the terms outlined in the Refund Policy.

Exceptions

While we strive to accommodate refund requests that meet our eligibility criteria, there are certain exceptions where refunds may not be granted. These exceptions include refund requests made after the specified refund period has passed, instances where the service has been significantly used or consumed, or if the refund request is considered fraudulent or abusive.

We encourage users to review our Refund Policy and Terms of Service to understand the conditions under which refunds may be granted. If you believe your situation warrants an exception or if you have extenuating circumstances, please contact us directly. Our customer support team will assess your request and provide guidance accordingly.

At Vycoris, we value transparency and fairness in our refund process. We are committed to resolving refund-related inquiries promptly and ensuring a positive experience for our users.

Refund Request Process

To request a refund, please contact our customer support team at [email protected] within the specified refund period. When submitting your refund request, please include relevant details such as your purchase or subscription information, the reason for the refund, and any supporting documentation if applicable.

Our customer support team will review your request and assess its eligibility based on our Refund Policy. You may be required to provide additional information or clarify details related to your refund request.

We aim to process refund requests in a timely manner and keep you informed throughout the process. If your refund request is approved, we will initiate the refund according to the Refund Process outlined in our policy.

Cancelation of Subscriptions

If you wish to cancel your subscription and request a refund within the specified refund period, please contact our customer support team at [email protected]. Upon cancelation, your access to premium features or services associated with your subscription may be discontinued, and any remaining subscription term will be refunded based on our Refund Policy.

Please note that canceling your subscription does not automatically qualify you for a refund. Refunds are subject to our eligibility criteria and the terms outlined in our Refund Policy.

If you have any questions or concerns regarding the cancelation of your subscription or the associated refund process, our customer support team is available to assist you.

Refund Disputes

In the event of a dispute or disagreement regarding a refund request, please contact our customer support team at [email protected] to discuss the matter further. We are committed to resolving refund-related disputes in a fair and transparent manner, taking into account all relevant information and circumstances.

If you are not satisfied with the resolution provided by our customer support team, you may escalate the matter to our management or file a formal complaint through our designated channels. We will review the dispute and strive to reach a satisfactory resolution for all parties involved.

Your feedback and input are valuable to us, and we encourage open communication to address any refund disputes or concerns effectively.

Currency and Refund Amount

All refunds issued by Vycoris are processed in the same currency and equivalent amount as the original transaction. The refund amount may vary depending on factors such as applicable taxes, fees, or discounts applied at the time of purchase.

We strive to provide transparent refund calculations and ensure that you receive the appropriate refund based on the terms of your purchase or subscription. If you have any questions or concerns about the refund amount, please contact our customer support team for clarification.

Please note that any currency conversion fees or fluctuations in exchange rates are beyond our control and may affect the final refunded amount received by you.

Refunds for Promotional Offers

Refunds for purchases made during promotional offers or discounts are subject to the terms and conditions specified in the promotional offer. If you received a discount or special offer at the time of purchase, the refund amount may be adjusted accordingly to reflect the discounted price paid.

For promotional offers that include bundled or package deals, refunds may be prorated based on the individual components of the offer. Our customer support team can provide detailed information about refund calculations for promotional purchases upon request.

We reserve the right to modify or cancel promotional offers at any time, with any associated refunds processed according to our Refund Policy and the terms of the promotion.

Refund Policy Updates

Vycoris may update or revise the Refund Policy periodically to reflect changes in our services, legal requirements, or industry standards. Any updates or modifications to the Refund Policy will be communicated to users through our website or direct notifications.

Your continued use of our services after such changes indicates your acceptance of the updated Refund Policy. We encourage you to review the Refund Policy regularly to stay informed about our refund practices and any updates that may affect you.

If you have any questions or concerns about the Refund Policy updates, please contact us for assistance.

Effective Date

This Refund Policy is effective. Any refunds requested or processed after this date are subject to the terms outlined in this policy. Please refer to the "Last Updated" date at the top of this page to ensure you are viewing the most recent version of the Refund Policy.

If you have any questions about the effective date of this Refund Policy or need clarification on any terms or conditions, please contact our customer support team for assistance.

Thank you for choosing Vycoris. We are committed to providing a positive experience and transparent refund process for our users.